Shipping policy

SHIPPING FEES:

Shipping fees are charged according to the following flat rates:

• West Malaysia : Free Shipping
• East Malaysia : RM 15.00
• Singapore : RM 35.00
• Rest of The World : RM 150.00

We will fulfill and ship out all orders within 24 hours (during working days) upon successful payment.

 

ESTIMATED DELIVERY TIME:

• West Malaysia : 1 - 3 working days.
• East Malaysia : 2-5 working days.
• Asian Countries: 3 - 5 working days.
• Other Countries: 7 - 14 working days.
  

 

WHERE CAN I CHECK MY ORDER TRACKING NUMBER?

Once we have shipped out your order, we will make an update on your online order, at the same time an email notification (please check both Inbox / Junk) will be sent to you in regards. Manually, view and track your order tracking number. 

 

WHERE IS YOUR LOCAL PICK UP LOCATION? 

Pick up / Drop off point - byThian Damansara Utama
Bythian located above Aftermeal dessert 2nd floor , you may pick up your parcel at boutique counter. 

Pick up / Drop off only available in Malaysia.